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Live Chat Assistant

Real-time Customer Support Solution

Live Chat Assistant is a comprehensive real-time customer support platform designed to enhance customer engagement and streamline support operations. The system enables businesses to provide instant, personalized assistance to their customers through an intuitive chat interface.

Key features include real-time messaging, automated responses, conversation history, agent assignment, and analytics dashboard. The platform supports multiple concurrent conversations, allowing support teams to efficiently manage customer inquiries while maintaining high-quality service standards.

Built with modern web technologies, the Live Chat Assistant integrates seamlessly with existing business workflows and provides valuable insights into customer interactions, helping businesses improve their support strategies and customer satisfaction.

Key Features

01

Real-time messaging system

02

Automated response templates

03

Conversation history tracking

04

Smart agent assignment

05

Analytics and reporting dashboard

06

Multi-conversation management

Project Timeline

Duration: Ongoing

December 2025
Present
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Tech Stack

  • React
  • Node.js
  • TypeScript
  • Socket.io
  • Supabase